FAQ

What are my return options?

Shop worry-free!

Return & Exchange shipping is free within 30 days of the order ship date. That’s whether you are sending the item back or exchanging.

START by initiating a return or exchange request for your order, or an item from your order. Once it’s approved, we’ll issue a packing slip with instructions to your email.

Once you receive the prepaid packing slip, secure the item in its original (or other suitable) packaging and drop it off at the nearest carrier location.

What are my exchange options?

Products may be exchanged for any reason within 30 days of order ship date – FREE!

*Exchanges for same product only.

See our Returns Center page for more answers.

What are my shipping options?

Shipping costs are flat rates, and are calculated during checkout based on weight, dimensions and shipping destination of the items in the order. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer.

FREE Standard Shipping On Orders $99+ (Join Now!)

Standard Shipping has an expected delivery of 6 -­ 12 business days.

We only ship to the USA, currently.

Visit our Shipping Center for more answers.

How do I change my personal information?

To change your account information: 

    1. If you have not logged in yet please do so.
    2. Visit your account page. 
    3. From your account page you will see a column on the left of the page where you can edit various account details.  
    4. Tap the link to the desired detail to edit.
    5. Don’t forget to save.
What are Membership benefits and how do I Signup?

Grind Life Athletics Members enjoy:

  • exclusive deals and discounts on our hottest designs
  • early access to our flyest gear
  • access to all GLA exclusive Member items that are only visible when they sign in
  • earlier street date notices
  • easier and quicker checkout

Join Now

How do I register on Grind Life Athletics?

To Register for an account: 

  1. There is a registration/login link at the very top right of our site.  
  2. Tap the link. 
  3. Enter the required registration information ithe spaces provided. All fields marked with an asterisk (*) are required.
  4. Be sure to store your password in a safe place, such as digital wallet. 
  5. Tap the “Register” button.
  6. You are now registered.
  7. To activate your registration, check your email and confirm by tapping the link. Then you will be able to sign in to your Grind Life Athletics account. 

If you opted in to our newsletter, check your email for a seperate newsletter verification link.

We just want to make sure it’s you.

Thanks,

How do I place an order?

*This site uses cookies. It’s one of the ways we are able to offer features such as the “Shopping Cart” and your “Wishlist”, for guests and members alike. However, these features are only temporary for guests as long as the cookies remain in your browser. If you do not have an account and your browser cookies for our site expire or are deleted, you will lose your cart and Wishlist items.  

*We suggest that you login before shopping. This allows you to quickly access saved shopping features such as items added to your Wishlist and Shopping Cart for purchase. 

Add items to your cart from our shop:

  1. Select the product by tapping its picture, title, or the “select options” button
  2. From the product page, be sure you’ve selected the desired color, size, number of items, or other product features
  3. Tap the “Add to Cart” button
  4. On your Cart page, tap the “Proceed to Checkout” button
  5. Enter your information in the checkout form. Fields with and asterisk (*) beside them are required
  6. Once you enter your address, shipping rates and taxes will be applied
  7. Register for membership and our newsletter by checking the boxes
  8. Enter your payment information on the payment form to the right of the checkout form
  9. Agree to the site’s Privacy & Terms
  10. Tap “Place Order” 
  11. Check your email for an order receipt and confirmation. You will later receive a tracking email when your product ships
Can I track my order?

Absolutely,

All of our shipping methods provide tracking. Once your order(s) is shipped, you will receive an email with tracking information – e.g. tracking number. Members can also see an order’s tracking information from the Order page.

Track you order

How do I see my orders?

Register for an account to view your order history. All transactional details are emailed for your records.

How do I cancel an order?

*ONCE SUBMITTED, ORDER CANCELLATION IS NOT GUARANTEED

To cancel an order, call us immediately.

What if my password is lost/stolen?

If your password was lost/stolen or you believe there may be unauthorized use, change your password immediately:

Use this link to easily change your password. Enter your username or email in the form and check your email for a temporary password. Once you get logged back in you can change your temporary password.

Next, if there are unauthorized purchases on your account, please call us immediately to resolve.

Call Now

*Verification will be required. Please have access to the phone number on the account you wish to access and the inbox to the email address on that account.

How do I enter my coupon code?

At the top of the Checkout page “Tap to add your coupon.

Subscribe to our newsletter for coupons, deals, and other notifications.

How is ordering on the Grind Life Athletics website secured?

HTTPS

In short: This encrypts your data (i.e. personal information and credit card number) and all communication with our site at the point of entry. All form fields such as on the checkout page, for example. 

ADVANCED SECURITY PROTECTION

*See our “Trusted site seal” at checkout.

In short: This means that we’ve hired trusted and well-know industry providers to protect our servers and your information from attacker malware.

See our Privacy & Terms page for more details

*Never share your password and login information

Still need help with our site? Contact us.

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